Legal

Account Deletion

Last Updated: September 2026  ·  Applies to: Destnly website & mobile apps

Destnly gives users control over their accounts and associated personal information. If you no longer wish to use Destnly, you can request deletion of your account and associated data.

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No login required.
You can request deletion from inside the app, or by email if you no longer have access to the app. Both options are described below.

1. How to Delete Your Destnly Account

Option 1 — Delete Your Account From the Destnly App

You can request account deletion directly from within the Destnly application:

Destnly App→Profile / Settings→Account→Delete Account

Follow the instructions displayed in the application to complete the account deletion process.

Option 2 — Request Account Deletion Online

If you no longer have access to the Destnly application, you can request account deletion by contacting us at:

Email us contact@destnly.com
Subject line: ACCOUNT DELETION REQUEST

Please include the email address or phone number associated with your Destnly account so that we can identify and process your request.

2. What Happens When You Delete Your Account?

Once the account deletion process is completed, Destnly will delete or anonymize personal information associated with the account, subject to applicable legal and regulatory requirements. This includes:

  • User profile information.
  • Name and profile details.
  • Profile photographs and videos.
  • Matches and connections.
  • Messages and conversations, where applicable.
  • Posts and other user-generated content.
  • User preferences.
  • Associated account information.

3. Information That May Be Retained

Certain information may need to be retained for a limited period where required or permitted by applicable law, including for:

  • Legal and regulatory compliance.
  • Fraud prevention.
  • Security and abuse prevention.
  • Dispute resolution.
  • Enforcement of our Terms and policies.
  • Compliance with lawful requests from authorities.

Where information is retained for these purposes, it will be retained only for the period reasonably necessary for the applicable purpose. See our Privacy Policy for more on data retention.

4. Account Deletion Is Permanent

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Account deletion is permanent once completed and cannot be undone.
Simply uninstalling or deleting the Destnly application from your device does not automatically delete your Destnly account. You must use one of the account-deletion methods described on this page.

5. Subscriptions and Payments

Deleting your Destnly account does not necessarily cancel subscriptions or payments made through Google Play or another payment provider.

If you have an active subscription, you should cancel the subscription through the applicable payment provider before deleting your account.

6. Need Help?

If you are unable to delete your account or need assistance with the account-deletion process, please contact us:

Destnly Support

Email: contact@destnly.com
Subject line: ACCOUNT DELETION REQUEST

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